CUSTOMER REVIEWS
98% of customers
would refer us to friends
Mi (Vacaville , Calif)
- 8 days ago
Oil change
[Oil Change / Lube]
Great attitude clean work family friendly I’m very happy with the service I get here
M F (Vacaville , Ca)
- 10 days ago
Very friendly and knowledgeable
[Oil Change / Lube]
We have had multiple cars serviced by Family Auto and they are always very friendly and informative. We have been looking for a part for a truck we own for almost a year and they are still trying. Not many places would care. They are not a cheap just get it done place. They take the time to explain anything asked. Highly recommend.
Amanda D (FAIRFIELD, California)
- 30 days ago
Great Service!
[Starting / Charging]
Super friendly and fast service! Glad to have found my new Auto Shop!!
Buddy H (Vacaville, CA)
- 91 days ago
Great fast work
[Fluids / Filters]
Family Auto care is full of polite easy to talk to people that are really helpful. They also were able to diagnose and fix a leak and perform an oil change quickly, and got me back on my way lickety split.
Troy C (Vacaville, Ca)
- 99 days ago
Excellent care
[Brake Repairs / Replacement]
Fixed My break issues completely! Went above and beyond to get the job done!
Kylee B (Vacaville, California)
- 124 days ago
5 starts
[Brake Repairs / Replacement]
My car ended up being more complicated than expected, and throughout the process, they called me daily with updates. I’ve brought my vehicles here a few times now, and every time Sean & his team are kind & professional.
Anonymous (Vacaville, Ca)
- 230 days ago
Cleaning Service
[Fuel Injection / Fuel System]
Sean and his team are honest and reliable. Have taken my cars here for many years.
Judi U (VACAVILLE, California)
- 236 days ago
Highly Recommend Sean
[Fuel Injection / Fuel System]
I've been a loyal customer for several years. Sean is always trustworthy and diligent in his work. I highly recommend his business.
Anonymous (Vacaville, California)
- 255 days ago
5 star service
[Oil Change / Lube]
I've been to many car & motorcycle shops over the years to include a lot of the large ones like Midas etc. Can honestly say that this one is awesome and a rare gem. They treat the customers and cars with the utmost respect and quality. This is evident in the work they do and their interactions with the customers. Sean and the crew are always transparent about the condition of your car and what needs to be done. They want to ensure the customer understands what's going on and that they are in alignment on the way forward. The shuttle service is another huge bonus and much appreciated. 5 star business, highly recommend !
David N (Vacaville, CA)
- 266 days ago
Review update
[Starting / Charging]
I am leaving a second review as my car needed additional work unrelated to the previous repair. My alternator went out when I was leaving town for a week and I called Nicole to see if they could take the car in. They went to my house and picked up the car with a fresh battery and drove it to their shop for repair. I picked it up on my return. What repair facility would do this for customers today? Unbelievable customer service from Sean and Nicole*****
Mi (Fairfield , Ca)
- 394 days ago
Family auto care
[Manual / Automatic Transmission Repairs]
Sean did great work on my vehicle. Kept me up to date on costs and repairs needed. Very personable people. I will continue to take my vehicle to him
Reg M (Suisun , Ca)
- 394 days ago
Family Auto Care
[Complete / General Auto Care]
My 1994 Honda Civic had A broken part That needed a specialty tool that MIGHT save the car; 50/50 chance that it would work. Sean was able to save the car, which was worth saving as it was low miles and otherwise a great car.
Sybil C (vacaville, ca)
- 401 days ago
Family Auto Care
[Struts / Shocks]
has been always fair and honest, giving us options
Rob H (Vacaville, CA)
- 421 days ago
Great work
[Brake Repairs / Replacement]
Great ace to go get your car serviced big or small at a reasonable price.
ERIC C (VACAVILLE, CA)
- 437 days ago
GREAT SERVICES
[Axle / CV Joint Repair]
The problems has been solved, their diagnosis was detailed and easy to understand. I appreciate their honest service.
Candice B (VACAVILLE, CA)
- 440 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
March 18th 2022 stefanie m (Vacaville , Ca)
- 458 days ago
Locally owned, fast, efficient
[Oil Change / Lube]
I was fit into a schedule which I appreciated. Dropped off night before. I like the online site that you can sign up for discounts and track of my future oil changes. This is my 2nd time
Peter F (Vacaville, CA)
- 466 days ago
Still the best
[Preventative Vehicle Maintenance]
Said Family was on point; reliable; gave options and explained everything.
Katheryn a (VACAVILLE, CA)
- 476 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
February 10th 2022 Aaron W (VACAVILLE, CA)
- 501 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
January 15th 2022 Anonymous (VACAVILLE, CA)
- 524 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
December 24th 2021 Kimberly a (VACAVILLE, CA)
- 530 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
December 18th 2021 Rebecca B (VACAVILLE, CA)
- 561 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
November 17th 2021 Jonathan a (VACAVILLE, CA)
- 572 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
November 06th 2021 Susan a (VACAVILLE, CA)
- 582 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
October 26th 2021 Bryan A (VACAVILLE, CA)
- 587 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
October 22nd 2021 Rick S (Dixon, California)
- 597 days ago
TV is working
[Lighting / Auto Electrical]
Older car hard to find parts, but Family Auto was able to get them and the dashboard looks great.
Liz S (Vacaville , Ca)
- 603 days ago
Happy
[Multi-point Inspection]
Happy I found Family Auto Care
Ja (Vacaville , Ca)
- 609 days ago
Great and honest service
[Complete / General Auto Care]
Great and Honest service with fair prices
Louella M (Travis AFB, CA)
- 618 days ago
Highly recommend!
[Brake Repairs / Replacement]
Highly recommend Family Auto Care. Needed some work on our brakes - very honest about what needed to be done right away and what could be done at a later date. Costs were explained thoroughly and pricing was fair. Customer service and communication were awesome!
Christine P (Vacaville, Calfornia)
- 618 days ago
Always willing to help
[Oil Change / Lube]
Always willing to help and get you in as fast as they can. Let you know what you need now and what you need soon. Always tell the truth and don’t sell you anything you don’t need. I always take my car to them for my oil changes and tune ups, well everything.
Kyong a (DIXON, CA)
- 627 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
September 12th 2021 Christine P (VACAVILLE, CA)
- 628 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
September 11th 2021 Guy J (VACAVILLE, CA)
- 655 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
August 15th 2021 Robert J (Vacaville, CA)
- 656 days ago
Best service you can get!!
[Complete / General Auto Care]
It doesn't matter what you need, Sean and Nichole are the best at what they do, mechanically and customer service!!!:)
Guy J (Vacaville, CA)
- 664 days ago
Comment section
[Oil Change / Lube]
Sean and his team are the best! I completely trust his recommendations. He always tells me what repairs are needed and which are optional. I bring all my cars to him for service. My absolute highest rating.
Day a (FAIRFIELD, CA)
- 670 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
July 31st 2021 Dan a (VACAVILLE, CA)
- 672 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
July 29th 2021 Jane I (VACAVILLE, CA)
- 677 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
July 23rd 2021 Bryan A (VACAVILLE, CA)
- 685 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
July 16th 2021 Tim H (VACAVILLE, CA)
- 686 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
July 15th 2021 Bryan A (Vacaville, CA)
- 711 days ago
GREAT MECHANIC
[Oil Change / Lube]
My only TRUSTED mechanic. I have been here multiple times and continue to come back due to great and honest service. I know that they won’t try to up sell me on repairs and only recommend what truly needs to be replaced. They do quality work and stand behind it as well. It’s refreshing to find a mechanic that is honest and treats you like family.
Geno C (VACAVILLE, CA)
- 716 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
June 15th 2021 Maureen F (Vacaville, Ca)
- 723 days ago
Auto care
[Engine Service / Repair]
Family Auto care in Vacaville. See my complete review on Yelp.
Charley E (VACAVILLE, CA)
- 727 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
June 04th 2021 Jason C (VACAVILLE, CA)
- 731 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
May 31st 2021 Troy a (vacaville, CA)
- 732 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
May 30th 2021 Alison a (VACAVILLE, CA)
- 749 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
May 13th 2021 Linda Y (Vacaville, CA)
- 756 days ago
??? Linda Young
[Oil Change / Lube]
Sean is super knowledgeable and professional and I love how thorough he is. I like to know 'why' and he always explains what is wrong and the best way to fix it. His workmanship is excellent, and he and Nicole are the best! I have been going to them for years.
Sara C (Riverside , CA)
- 759 days ago
Family Auto Care
[Oil Change / Lube]
I moved to Vacaville just in time for the Covid lock down. Family Auto Care was recommended by my neighbors on the Nextdoor app. Wow! Was I surprised! Not only are the owners, Sean and Nicole, friendly, honest, & upfront about all prices and work that needs to be done. They go above and beyond for their customers. This is my favorite family owned business in Vacaville. They have also done work on my husband's truck. I would recommend Family Auto Care to anyone who would listen.
Guy J (VACAVILLE, CA)
- 770 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
April 22nd 2021 Mary O (Vacaville, Ca)
- 774 days ago
Family Auto Care
[Complete / General Auto Care]
Great Service
Guy S (VACAVILLE, CA)
- 777 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
April 15th 2021 Anonymous (Vacaville, CA)
- 855 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
January 27th 2021