Customer Reviews

Bob J (Vacaville , Ca)

5 Stars

- 95 days ago

Best in town

[Oil Change / Lube]

Always superb service

View Review on Yelp September 02nd 2023

Anonymous (Vacaville, CA)

5 Stars

- 110 days ago

Best new location

[Heating / AC system repairs]

Family oriented service as usual:)

View Review on Yelp August 19th 2023

Rudy G (Vacaville, California)

5 Stars

- 149 days ago

N/A

[Lighting / Auto Electrical]

Performed update per service note

View Review on Yelp July 10th 2023

Kevin D (Vacaville, Ca)

5 Stars

- 157 days ago

The Best

[Brake Repairs / Replacement]

Family Auto Care is always our go to shop. Sean and his team are the best. Honest and top notch service. We wouldn’t go anywhere else.

View Review on Google July 02nd 2023

Anonymous (Vacaville , Ca)

0.5 Stars

- 164 days ago

Great good job

[Axle / CV Joint Repair]

Great job go back anytime.

View Review on Google June 25th 2023

Mi (Vacaville , Calif)

5 Stars

- 197 days ago

Oil change

[Oil Change / Lube]

Great attitude clean work family friendly I’m very happy with the service I get here

View Review on Facebook May 23rd 2023

M F (Vacaville , Ca)

5 Stars

- 199 days ago

Very friendly and knowledgeable

[Oil Change / Lube]

We have had multiple cars serviced by Family Auto and they are always very friendly and informative. We have been looking for a part for a truck we own for almost a year and they are still trying. Not many places would care. They are not a cheap just get it done place. They take the time to explain anything asked. Highly recommend.

View Review on Yelp May 21st 2023

Amanda D (FAIRFIELD, California)

5 Stars

- 219 days ago

Great Service!

[Starting / Charging]

Super friendly and fast service! Glad to have found my new Auto Shop!!

View Review on Google May 01st 2023

Buddy H (Vacaville, CA)

5 Stars

- 279 days ago

Great fast work

[Fluids / Filters]

Family Auto care is full of polite easy to talk to people that are really helpful. They also were able to diagnose and fix a leak and perform an oil change quickly, and got me back on my way lickety split.

View Review on Facebook March 02nd 2023

Troy C (Vacaville, Ca)

5 Stars

- 287 days ago

Excellent care

[Brake Repairs / Replacement]

Fixed My break issues completely! Went above and beyond to get the job done!

View Review on Yelp February 22nd 2023

Kylee B (Vacaville, California)

5 Stars

- 312 days ago

5 starts

[Brake Repairs / Replacement]

My car ended up being more complicated than expected, and throughout the process, they called me daily with updates. I’ve brought my vehicles here a few times now, and every time Sean & his team are kind & professional.

View Review on Yelp January 28th 2023

Anonymous (Vacaville, Ca)

5 Stars

- 418 days ago

Cleaning Service

[Fuel Injection / Fuel System]

Sean and his team are honest and reliable. Have taken my cars here for many years.

View Review on Yelp October 14th 2022

Judi U (VACAVILLE, California)

5 Stars

- 424 days ago

Highly Recommend Sean

[Fuel Injection / Fuel System]

I've been a loyal customer for several years. Sean is always trustworthy and diligent in his work. I highly recommend his business.

View Review on Yelp October 08th 2022

Anonymous (Vacaville, California)

5 Stars

- 443 days ago

5 star service

[Oil Change / Lube]

I've been to many car & motorcycle shops over the years to include a lot of the large ones like Midas etc. Can honestly say that this one is awesome and a rare gem. They treat the customers and cars with the utmost respect and quality. This is evident in the work they do and their interactions with the customers. Sean and the crew are always transparent about the condition of your car and what needs to be done. They want to ensure the customer understands what's going on and that they are in alignment on the way forward. The shuttle service is another huge bonus and much appreciated. 5 star business, highly recommend !

View Review on Yelp September 19th 2022

David N (Vacaville, CA)

5 Stars

- 455 days ago

Review update

[Starting / Charging]

I am leaving a second review as my car needed additional work unrelated to the previous repair. My alternator went out when I was leaving town for a week and I called Nicole to see if they could take the car in. They went to my house and picked up the car with a fresh battery and drove it to their shop for repair. I picked it up on my return. What repair facility would do this for customers today? Unbelievable customer service from Sean and Nicole*****

View Review on Yelp September 07th 2022

Mi (Fairfield , Ca)

4.5 Stars

- 582 days ago

Family auto care

[Manual / Automatic Transmission Repairs]

Sean did great work on my vehicle. Kept me up to date on costs and repairs needed. Very personable people. I will continue to take my vehicle to him

View Review on Yelp May 03rd 2022

Reg M (Suisun , Ca)

5 Stars

- 582 days ago

Family Auto Care

[Complete / General Auto Care]

My 1994 Honda Civic had A broken part That needed a specialty tool that MIGHT save the car; 50/50 chance that it would work. Sean was able to save the car, which was worth saving as it was low miles and otherwise a great car.

View Review on Yelp May 03rd 2022

Sybil C (vacaville, ca)

5 Stars

- 590 days ago

Family Auto Care

[Struts / Shocks]

has been always fair and honest, giving us options

View Review on Yelp April 25th 2022

Rob H (Vacaville, CA)

5 Stars

- 609 days ago

Great work

[Brake Repairs / Replacement]

Great ace to go get your car serviced big or small at a reasonable price.

View Review on Google April 06th 2022

ERIC C (VACAVILLE, CA)

5 Stars

- 625 days ago

GREAT SERVICES

[Axle / CV Joint Repair]

The problems has been solved, their diagnosis was detailed and easy to understand. I appreciate their honest service.

View Review on Yelp March 21st 2022

Candice B (VACAVILLE, CA)

5 Stars

- 628 days ago

Locally owned, fast, efficient

[Oil Change / Lube]

I was fit into a schedule which I appreciated. Dropped off night before. I like the online site that you can sign up for discounts and track of my future oil changes. This is my 2nd time

View Review on Yelp February 28th 2022

Peter F (Vacaville, CA)

5 Stars

- 654 days ago

Still the best

[Preventative Vehicle Maintenance]

Said Family was on point; reliable; gave options and explained everything.

View Review on Yelp February 20th 2022

Katheryn a (VACAVILLE, CA)

5 Stars

- 664 days ago

TV is working

[Lighting / Auto Electrical]

Older car hard to find parts, but Family Auto was able to get them and the dashboard looks great.

View Review on Google October 11th 2021

Liz S (Vacaville , Ca)

0.5 Stars

- 791 days ago

Happy

[Multi-point Inspection]

Happy I found Family Auto Care

View Review on Facebook October 06th 2021

Ja (Vacaville , Ca)

5 Stars

- 797 days ago

Great and honest service

[Complete / General Auto Care]

Great and Honest service with fair prices

View Review on Yelp September 30th 2021

Louella M (Travis AFB, CA)

5 Stars

- 807 days ago

Highly recommend!

[Brake Repairs / Replacement]

Highly recommend Family Auto Care. Needed some work on our brakes - very honest about what needed to be done right away and what could be done at a later date. Costs were explained thoroughly and pricing was fair. Customer service and communication were awesome!

View Review on Yelp September 20th 2021

Christine P (Vacaville, Calfornia)

5 Stars

- 807 days ago

Always willing to help

[Oil Change / Lube]

Always willing to help and get you in as fast as they can. Let you know what you need now and what you need soon. Always tell the truth and don’t sell you anything you don’t need. I always take my car to them for my oil changes and tune ups, well everything.

View Review on Yelp September 20th 2021

Kyong a (DIXON, CA)

5 Stars

- 815 days ago

Best service you can get!!

[Complete / General Auto Care]

It doesn't matter what you need, Sean and Nichole are the best at what they do, mechanically and customer service!!!:)

View Review on Yelp August 14th 2021

Guy J (Vacaville, CA)

5 Stars

- 852 days ago

Comment section

[Oil Change / Lube]

Sean and his team are the best! I completely trust his recommendations. He always tells me what repairs are needed and which are optional. I bring all my cars to him for service. My absolute highest rating.

View Review on Facebook August 06th 2021

Day a (FAIRFIELD, CA)

5 Stars

- 858 days ago

GREAT MECHANIC

[Oil Change / Lube]

My only TRUSTED mechanic. I have been here multiple times and continue to come back due to great and honest service. I know that they won’t try to up sell me on repairs and only recommend what truly needs to be replaced. They do quality work and stand behind it as well. It’s refreshing to find a mechanic that is honest and treats you like family.

View Review on Google June 20th 2021

Geno C (VACAVILLE, CA)

5 Stars

- 904 days ago

Auto care

[Engine Service / Repair]

Family Auto care in Vacaville. See my complete review on Yelp.

View Review on Yelp June 07th 2021

Charley E (VACAVILLE, CA)

5 Stars

- 915 days ago

??? Linda Young

[Oil Change / Lube]

Sean is super knowledgeable and professional and I love how thorough he is. I like to know 'why' and he always explains what is wrong and the best way to fix it. His workmanship is excellent, and he and Nicole are the best! I have been going to them for years.

View Review on Google May 06th 2021

Sara C (Riverside , CA)

5 Stars

- 947 days ago

Family Auto Care

[Oil Change / Lube]

I moved to Vacaville just in time for the Covid lock down. Family Auto Care was recommended by my neighbors on the Nextdoor app. Wow! Was I surprised! Not only are the owners, Sean and Nicole, friendly, honest, & upfront about all prices and work that needs to be done. They go above and beyond for their customers. This is my favorite family owned business in Vacaville. They have also done work on my husband's truck. I would recommend Family Auto Care to anyone who would listen.

View Review on Yelp May 03rd 2021

Guy J (VACAVILLE, CA)

5 Stars

- 958 days ago

Family Auto Care

[Complete / General Auto Care]

Great Service

View Review on Yelp April 18th 2021

Guy S (VACAVILLE, CA)

5 Stars

- 965 days ago

Best in town

Always superb service

Best new location

Family oriented service as usual:)

N/A

Performed update per service note

The Best

Family Auto Care is always our go to shop. Sean and his team are the best. Honest and top notch service. We wouldn’t go anywhere else.

Great good job

Great job go back anytime.

Oil change

Great attitude clean work family friendly I’m very happy with the service I get here

Very friendly and knowledgeable

Great Service!

Super friendly and fast service! Glad to have found my new Auto Shop!!

Great fast work

Family Auto care is full of polite easy to talk to people that are really helpful. They also were able to diagnose and fix a leak and perform an oil change quickly, and got me back on my way lickety split.

Excellent care

Fixed My break issues completely! Went above and beyond to get the job done!

5 starts

My car ended up being more complicated than expected, and throughout the process, they called me daily with updates. I’ve brought my vehicles here a few times now, and every time Sean & his team are kind & professional.

Cleaning Service

Sean and his team are honest and reliable. Have taken my cars here for many years.

Highly Recommend Sean

I've been a loyal customer for several years. Sean is always trustworthy and diligent in his work. I highly recommend his business.

5 star service

Review update

Family auto care

Sean did great work on my vehicle. Kept me up to date on costs and repairs needed. Very personable people. I will continue to take my vehicle to him

Family Auto Care

My 1994 Honda Civic had A broken part That needed a specialty tool that MIGHT save the car; 50/50 chance that it would work. Sean was able to save the car, which was worth saving as it was low miles and otherwise a great car.

Family Auto Care

has been always fair and honest, giving us options

Great work

Great ace to go get your car serviced big or small at a reasonable price.

GREAT SERVICES

The problems has been solved, their diagnosis was detailed and easy to understand. I appreciate their honest service.

Recommended

Yes, I would recommend service as 5 stars to friends.

Locally owned, fast, efficient

I was fit into a schedule which I appreciated. Dropped off night before. I like the online site that you can sign up for discounts and track of my future oil changes. This is my 2nd time

Still the best

Said Family was on point; reliable; gave options and explained everything.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

TV is working

Older car hard to find parts, but Family Auto was able to get them and the dashboard looks great.

Happy

Happy I found Family Auto Care

Great and honest service

Great and Honest service with fair prices

Highly recommend!

Highly recommend Family Auto Care. Needed some work on our brakes - very honest about what needed to be done right away and what could be done at a later date. Costs were explained thoroughly and pricing was fair. Customer service and communication were awesome!

Always willing to help

Always willing to help and get you in as fast as they can. Let you know what you need now and what you need soon. Always tell the truth and don’t sell you anything you don’t need. I always take my car to them for my oil changes and tune ups, well everything.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Recommended

Yes, I would recommend service as 5 stars to friends.

Best service you can get!!

It doesn't matter what you need, Sean and Nichole are the best at what they do, mechanically and customer service!!!:)

Comment section

Sean and his team are the best! I completely trust his recommendations. He always tells me what repairs are needed and which are optional. I bring all my cars to him for service. My absolute highest rating.