CUSTOMER REVIEWS
97% of customers
would refer us to friends
Ti (Hawthorne , NV)
- 60 days ago
Thorough work
[Struts / Shocks]
My car is a bit of a challenge for parts, but Sean has experience with those challenges and got me back on the road with excellent care.
Cassie R (Vacaville, CA)
- 128 days ago
None
[Oil Change / Lube]
I am the fleet manager at my company, so I deal with ALOT of mechanic shops. We started to use Family Auto Care for our fleet vehicles, and oh my gosh the difference!! I love working with them and Nicole is such a joy to talk to on the phone. Sean is very honest and hardworking. I have read the bad reviews on here also and if anybody is reading my review, remind yourself of a time you were tasked to help someone with a situation and you tried your best but couldn't figure it out. Mechanics are surgeons for our vehicles. Things don't always go 100% according to plan. Things happen at the most inopportune times. Have patience 3
Shari L (Vacaville , CA)
- 159 days ago
Great service!
[Brake Repairs / Replacement]
They were professional and caring. They took care to perform the most cost effective inspection and repair for us.
Thomas K (Vacaville, CA)
- 228 days ago
Always Great Service
[Oil Change / Lube]
Always great service and Sean and Nicole are fair and honest! A++
Calvin W (Fairfield, CA)
- 239 days ago
Phenomenal service
[Radiator Replacement / Repair]
Costumer service is great the turn around time for getting things done is super fast only mechanic I am going to in this area and they are very flexible and takes care of their costumers very grateful for them
Cr (Suisun , CA)
- 433 days ago
Cadillac
[Hybrid Service / Hybrid Battery]
Great service, Communication was great and service as well
Stephen D (Vacaville, CA)
- 470 days ago
Great Services
[Exhaust / Muffler Systems]
Nicole and Sean took care of me. My Nissan Truck needed an exhaust manifold repair. I left their shop with great satisfaction.
Richard P (Vaca, Ca)
- 531 days ago
Car
[Car Tune Up / Car Diagnostics]
Nice
Bob J (Vacaville , Ca)
- 668 days ago
Best in town
[Oil Change / Lube]
Always superb service
Anonymous (Vacaville, CA)
- 683 days ago
Best new location
[Heating / AC system repairs]
Family oriented service as usual:)
Rudy G (Vacaville, California)
- 723 days ago
N/A
[Lighting / Auto Electrical]
Performed update per service note
Kevin D (Vacaville, Ca)
- 731 days ago
The Best
[Brake Repairs / Replacement]
Family Auto Care is always our go to shop. Sean and his team are the best. Honest and top notch service. We wouldn’t go anywhere else.
Anonymous (Vacaville , Ca)
- 738 days ago
Great good job
[Axle / CV Joint Repair]
Great job go back anytime.
Mi (Vacaville , Calif)
- 770 days ago
Oil change
[Oil Change / Lube]
Great attitude clean work family friendly I’m very happy with the service I get here
M F (Vacaville , Ca)
- 772 days ago
Very friendly and knowledgeable
[Oil Change / Lube]
We have had multiple cars serviced by Family Auto and they are always very friendly and informative. We have been looking for a part for a truck we own for almost a year and they are still trying. Not many places would care. They are not a cheap just get it done place. They take the time to explain anything asked. Highly recommend.
Amanda D (FAIRFIELD, California)
- 792 days ago
Great Service!
[Starting / Charging]
Super friendly and fast service! Glad to have found my new Auto Shop!!
Troy C (Vacaville, Ca)
- 860 days ago
Excellent care
[Brake Repairs / Replacement]
Fixed My break issues completely! Went above and beyond to get the job done!
Kylee B (Vacaville, California)
- 886 days ago
5 starts
[Brake Repairs / Replacement]
My car ended up being more complicated than expected, and throughout the process, they called me daily with updates. I’ve brought my vehicles here a few times now, and every time Sean & his team are kind & professional.
Anonymous (Vacaville, Ca)
- 991 days ago
Cleaning Service
[Fuel Injection / Fuel System]
Sean and his team are honest and reliable. Have taken my cars here for many years.
Anonymous (Vacaville, California)
- 1017 days ago
5 star service
[Oil Change / Lube]
I've been to many car & motorcycle shops over the years to include a lot of the large ones like Midas etc. Can honestly say that this one is awesome and a rare gem. They treat the customers and cars with the utmost respect and quality. This is evident in the work they do and their interactions with the customers. Sean and the crew are always transparent about the condition of your car and what needs to be done. They want to ensure the customer understands what's going on and that they are in alignment on the way forward. The shuttle service is another huge bonus and much appreciated. 5 star business, highly recommend !
Mi (Fairfield , Ca)
- 1155 days ago
Family auto care
[Manual / Automatic Transmission Repairs]
Sean did great work on my vehicle. Kept me up to date on costs and repairs needed. Very personable people. I will continue to take my vehicle to him
Reg M (Suisun , Ca)
- 1155 days ago
Family Auto Care
[Complete / General Auto Care]
My 1994 Honda Civic had A broken part That needed a specialty tool that MIGHT save the car; 50/50 chance that it would work. Sean was able to save the car, which was worth saving as it was low miles and otherwise a great car.
Rob H (Vacaville, CA)
- 1183 days ago
Great work
[Brake Repairs / Replacement]
Great ace to go get your car serviced big or small at a reasonable price.
stefanie m (Vacaville , Ca)
- 1220 days ago
Locally owned, fast, efficient
[Oil Change / Lube]
I was fit into a schedule which I appreciated. Dropped off night before. I like the online site that you can sign up for discounts and track of my future oil changes. This is my 2nd time
Liz S (Vacaville , Ca)
- 1365 days ago
Happy
[Multi-point Inspection]
Happy I found Family Auto Care
Ja (Vacaville , Ca)
- 1370 days ago
Great and honest service
[Complete / General Auto Care]
Great and Honest service with fair prices
Louella M (Travis AFB, CA)
- 1380 days ago
Highly recommend!
[Brake Repairs / Replacement]
Highly recommend Family Auto Care. Needed some work on our brakes - very honest about what needed to be done right away and what could be done at a later date. Costs were explained thoroughly and pricing was fair. Customer service and communication were awesome!
Christine P (Vacaville, Calfornia)
- 1380 days ago
Always willing to help
[Oil Change / Lube]
Always willing to help and get you in as fast as they can. Let you know what you need now and what you need soon. Always tell the truth and don’t sell you anything you don’t need. I always take my car to them for my oil changes and tune ups, well everything.
Day a (FAIRFIELD, CA)
- 1431 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
July 31st 2021 Bryan A (Vacaville, CA)
- 1473 days ago
GREAT MECHANIC
[Oil Change / Lube]
My only TRUSTED mechanic. I have been here multiple times and continue to come back due to great and honest service. I know that they won’t try to up sell me on repairs and only recommend what truly needs to be replaced. They do quality work and stand behind it as well. It’s refreshing to find a mechanic that is honest and treats you like family.
Maureen F (Vacaville, Ca)
- 1485 days ago
Auto care
[Engine Service / Repair]
Family Auto care in Vacaville. See my complete review on Yelp.
Linda Y (Vacaville, CA)
- 1517 days ago
??? Linda Young
[Oil Change / Lube]
Sean is super knowledgeable and professional and I love how thorough he is. I like to know 'why' and he always explains what is wrong and the best way to fix it. His workmanship is excellent, and he and Nicole are the best! I have been going to them for years.
Sara C (Riverside , CA)
- 1521 days ago
Family Auto Care
[Oil Change / Lube]
I moved to Vacaville just in time for the Covid lock down. Family Auto Care was recommended by my neighbors on the Nextdoor app. Wow! Was I surprised! Not only are the owners, Sean and Nicole, friendly, honest, & upfront about all prices and work that needs to be done. They go above and beyond for their customers. This is my favorite family owned business in Vacaville. They have also done work on my husband's truck. I would recommend Family Auto Care to anyone who would listen.
Mary O (Vacaville, Ca)
- 1535 days ago
Family Auto Care
[Complete / General Auto Care]
Great Service
Anonymous (Vacaville, CA)
- 1616 days ago
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Verified Customer of Family Auto Care
January 27th 2021